Privacy Policy

This privacy policy applies to Legacy Hotels & Apartments and our related corporate bodies. We respect the privacy of all visitors to our sites and acknowledge that individuals have a right to control how their personal information is collected and used. We comply with all relevant privacy and data collection laws, and unless given consent to do otherwise, we will only collect and use personal information as set out in this policy.

What information do we collect?

We may collect and hold personal information that can identify you, such as your name, address, contact details, and other information. The personal information we collect may vary depending on the circumstances, but in all cases, we only collect information that is relevant to providing you with our services or dealing with your request or enquiry.

How do we collect personal information?

We collect personal information through our interactions with people who make enquiries about our company, including current and future employees, clients who use our services, and our related bodies’ contractors we engage to assist us in providing services.

Personal information may be received through a number of different methods, including our website, in writing, by email, or by telephone and other forms of communication. Our preference is to collect information directly from you, but at times when this is impractical, we may receive information about you from other sources, such as our members or affiliated organisations, where the transfer of information is legal and in keeping with this privacy policy.

Why do we collect this information?

We primarily collect personal information to provide you with information or our services and to respond to your requests or enquiries. If you don't want to provide us with your personal information, we may not be able to provide you with the information or services or respond to your request or question.

We may also use your personal information to inform you of other services or information on the company or other affiliated organisations, for market research to assist us in reviewing our current performance, products, and services or to develop new or improved products and services. If you would not like us to use your personal information this way, you can notify us anytime.

We will obtain your consent before using your personal information for a purpose other than what it was originally provided for.

Security

We store your personal information in various ways, including on paper and in electronic form. We take commercially reasonable measures to ensure that your personal information is stored safely and protect it from misuse, loss, unauthorised access, modification, or disclosure.

We will only keep your personal information for the purposes it was collected if you don’t mind. We will destroy personal information if it is no longer needed for the purposes for which it was collected or if it is legally required to do so.

What personal information do we disclose?

We can only disclose personal information about you by this policy. We will not pass your details to anyone outside the company or our related corporate bodies without your permission, except where we are required to do so by law or in other relevant situations in which we reasonably need to disclose your personal information to others to provide our services to you, or to deal with your request or inquiry. These other parties may not be required to comply with our privacy policy.

Access to your personal information

We will make the personal information we hold about you available to you upon written request. We will respond to a request for access to information and will seek to do so within a reasonable time frame.

If you believe the personal information we hold about you is inaccurate, incomplete, or out of date, please notify us immediately. We will take reasonable steps to correct it so that it is accurate, complete, and up to date.

Written requests should be addressed to:

Marketing
Legacy Hotels & Apartments
49 Angas Street, Adelaide, South Australia 5000

We may decline a request for access to personal information if we believe making the information available would unreasonably impact the privacy of others, legal proceedings or investigations, or when we are required by law not to disclose the information.

Complaints and further information

Should you have any questions or concerns regarding how we handle your personal information, don't hesitate to get in touch with our Marketing Manager as below, and we will respond to you:

Marketing

Legacy Hotels & Apartments

49 Angas Street Adelaide South Australia 5000

We will try to answer your question or concern; however, if you are not satisfied with our response for any reason, you can take the matter to the Office of the Australian Information Commissioner.